Check-Out Policy
Effective Date: 2025-02-05
This Check-Out Policy applies to all transactions conducted Birdeye.so and bds.birdeye.so for online data
dashboard services. By completing the check-out process, you agree to the terms and
conditions outlined below.
1. Confirmation Before Purchase
By completing the check-out process, you confirm that you have:
- Acknowledged the Product Details:
- Fully understood the features, functionality, and limitations of the selected subscription plan.
- You have ensured the product meets your specific requirements and is compatible with your technical setup.
- Evaluated the Free Version:
- You have used the free version provided to explore the core features and functions.
- You are satisfied with the product’s capabilities and are proceeding with the purchase based on this understanding.
- Agreed to the Pricing:
- Accepted the price of the subscription plan, including any applicable taxes or fees displayed during check-out.
- Accepted the Terms:
- Read, understood, and agreed to the No Cancellation and No Refund Policy and other applicable terms and conditions.
2. Payment Process
2.1. Accepted Payment Methods
We accept the following payment methods:
- Credit cards (e.g., Visa, MasterCard, AMEX)
- Debit cards
- [Other Payment Methods, e.g., PayPal, Stripe, or cryptocurrency, if applicable]
2.2. Payment Confirmation
- Payments are processed immediately upon completing the check-out process.
- A confirmation email, including your order details, will be sent to the email address provided at check-out.
2.3. Secure Transactions
- All transactions are encrypted and processed through secure payment gateways to protect customer data.
3. Subscription Activation
3.1. Immediate Activation
- Once payment is processed successfully, your subscription will be activated immediately.
- You will gain full access to the selected dashboard features according to your subscription plan.
3.2. Access Credentials
- Login credentials or access details will be provided via email after payment confirmation.
4. No Cancellation or Refund
- By completing the check-out process, you acknowledge that all sales are final.
- Due to the nature of our services as immediate-access digital goods and ability for users to download data, no cancellations or refunds will be granted once the subscription is activated.
5. Billing Terms
5.1. One-Time Purchases
- For single-payment plans, you will only be charged at the time of check-out.
5.2. Recurring Subscriptions
- For recurring subscriptions, payments will be automatically charged based on the billing cycle (e.g., monthly, annually).
- Customers are responsible for managing their subscription settings to avoid unwanted renewals.
5.3. Failed Payments
- If a payment fails for more than 1 day, access to data services will remain suspended until the payment issue is resolved.
- If a payment failure persists for more than 3 days, your subscription will be automatically canceled, and all access to data services will be terminated.
6. Tax and Fees
- Any applicable taxes or fees will be calculated and displayed during the check-out process.
- Customers are responsible for paying all taxes and fees associated with their purchase.
7. Check-Out Errors
If you encounter any issues during the check-out process (e.g., payment errors or incorrect plan selection):
- Contact our support team immediately at bds@birdeye.so.
- Provide your order details and a description of the issue.
- We will assist you in resolving the problem, but refunds or cancellations will not be offered for customer errors.
8. Customer Responsibility
Before completing the check-out process, customers must:
- Ensure the accuracy of their personal and payment information.
- Verify the selected subscription plan.
- Understand and accept our No Cancellation and No Refund Policy.
9. Support and Assistance
For any questions or concerns regarding the check-out process, please contact us:
Email: bds@birdeye.so
10. Acknowledgment
By completing the check-out process, you confirm that:
- You Understand the Product Details and Functionality:
- You have thoroughly reviewed the product’s features, functionality, and pricing.
- You are satisfied that the product meets your needs and technical requirements.
- You Accept the Terms and Conditions:
- You fully understand and agree to the No Cancellation and No Refund Policy.
- You acknowledge that all sales are final and non-refundable.
- You Agree to This Check-Out Policy:
- You consent to abide by this policy and any other applicable terms outlined
by Birdeye.so and bds.birdeye.so
- You consent to abide by this policy and any other applicable terms outlined
Updated 15 days ago