Upgrading Your Subscription

Select Upgrade

Choose the desired plan (e.g., Premium, Business, or Enterprise) in your account settings.
Follow the prompts to confirm your upgrade.

Immediate Access

Enjoy the enhanced features immediately upon confirmation.

Payment

Your card will be charged immediately for the new package (if applicable).

Downgrading Your Subscription

Select Downgrade

Choose the plan you wish to downgrade to (e.g., Standard or Premium) in your account settings.
Confirm your selection.

Immediate Access

The downgraded plan is effective immediately.

Payment

Your card will be charged immediately for the new package (if applicable).

Reactivating Your Subscription

Select Reactivate

Choose the plan you want to reactivate (e.g., Standard, Premium, Business, or Enterprise) in your account settings.
Confirm your choice.

Immediate Access:

Enjoy the reactivated plan immediately.

Cancelling Your Subscription

Select Cancel

Choose the "Cancel Subscription" option in your account settings.
Follow the prompts to confirm your cancellation.

End of Subscription Period:

For cancellations, the changes take effect at the end of your current subscription period.

Payment and Refund Policy

No Refunds: Please note that no refunds are offered for any subscription changes. Your remaining CUs will not be converted to the new package when you change your subscription.

Note: Be aware of the terms and conditions associated with each subscription change. If you have any questions or need assistance, feel free to contact our sales team.

Thank you for choosing Birdeye Data Services! 🚀📊